Terms of service

OVERVIEW

Welcome to Grosvenor Marble

We (“we”, “us”, or “our”) operate this website and online store. These Terms of Service (“Terms”) explain your rights and responsibilities when you browse, shop, or use our services. Please read them carefully. They include important information about warranties, returns, and limits on our liability. By using our website or making a purchase, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the site.

SECTION 1 – AGE AND ACCOUNT By using this site, you confirm that you are at least the age of majority in your state or country of residence. You may need to create an account or provide details such as your name, email, billing address, and payment information. You promise that all information you give us is accurate, current, and complete. You are responsible for keeping your account login details secure and for all activity that happens under your account. You may not sell or transfer your account to anyone else.

SECTION 2 – OUR PRODUCTS We try to display our products as accurately as possible. However, colors and appearance may vary depending on your screen and device settings. We do not guarantee that the product you receive will look exactly as it appears on your screen. Product descriptions and prices may change at any time without notice. We reserve the right to limit quantities or discontinue any product.

SECTION 3 – ORDERS Placing an order is an offer to buy. We reserve the right to accept or refuse any order for any reason. Your order is not confirmed until we send you an acceptance email and process payment. Please check your order carefully before submitting. Cancellations after acceptance are not always possible. All purchases are subject to our Refund Policy. You confirm that you are buying for personal or household use only and not for commercial resale.

SECTION 4 – PRICES AND PAYMENT Prices shown at the time you place your order are the prices you pay (excluding taxes and shipping unless stated). Prices and promotions may change without notice. You agree to provide current and accurate payment information. You confirm you are authorized to use the payment method and that charges will be honored.

SECTION 5 – SHIPPING AND DELIVERY Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or events outside our control. Once we hand the goods to the carrier, risk and ownership pass to you.

SECTION 6 – INTELLECTUAL PROPERTY All content on this site (images, text, logos, designs, etc.) is owned by Grosvenor Marble or our licensor and is protected by copyright and trademark laws. You may use the site for personal, non-commercial shopping only. You may not copy, reproduce, modify, or use any content without our prior written permission. All rights not expressly granted are reserved.

SECTION 7 – THIRD-PARTY TOOLS & LINKS We may provide access to third-party tools or links to other websites. We do not control or endorse them and are not responsible for their content, accuracy, or practices. Use of third-party tools or websites is at your own risk. Please review their terms and policies.

SECTION 8 – FEEDBACK If you send us ideas, reviews, suggestions, or feedback, you grant us a free, perpetual, worldwide license to use them for any purpose (including commercial use). We may use, publish, or modify your feedback without paying you or notifying you. You confirm that your feedback does not violate anyone else’s rights.

SECTION 9 – PROHIBITED USE You may not use our site for any unlawful purpose or in any way that: Violates laws or regulations Infringes our or others’ intellectual property rights Harasses, abuses, or harms others Sends spam or malicious code Interferes with the site’s security or operation We may suspend or terminate your access if you breach these Terms.

SECTION 10 – DISCLAIMER OF WARRANTIES Our site and all products are provided “as is” and “as available” without any warranties (express or implied), including merchantability or fitness for a particular purpose. We do not guarantee that the site will be error-free, uninterrupted, or secure.

SECTION 11 – LIMITATION OF LIABILITY To the fullest extent permitted by law, Grosvenor Marble will not be liable for any indirect, incidental, special, consequential, or punitive damages (including lost profits or data) arising from your use of the site or our products.

SECTION 12 – INDEMNIFICATION You agree to indemnify and hold Grosvenor Marble harmless from any claims, losses, or expenses (including legal fees) arising from your breach of these Terms or your use of the site.

SECTION 13 – TERMINATION We may terminate or suspend your access to the site at any time without notice. Certain sections (including Intellectual Property, Limitation of Liability, Indemnification, and Governing Law) survive termination.

SECTION 14 – CHANGES TO TERMS We may update these Terms at any time. Continued use of the site after changes means you accept the new Terms. We will post the updated version on this page.

SECTION 15 – GOVERNING LAW These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 16 – CONTACT INFORMATION

Grosvenor Marble Email: grosvenormarbleco@gmail.com Phone: +447347330183 Address: Whitacre Road Industrial Estate, Whitacre Road, Nuneaton CV11 6BX Live chat is available on the website. Questions about these Terms? Please email us at grosvenormarbleco@gmail.com.